These Terms & Conditions govern your use of the 93go platform. Please read them carefully before registering an account or placing any bets. By accessing 93go you agree to be bound by these terms in full.
The cards below summarise the most important obligations for players. They do not replace the full terms — please read all sections below in full.
You must be at least 18 years of age — or the higher minimum required by the operator's licensing jurisdiction — and legally permitted to gamble in your location before you may register or play.
Each player is permitted a single registered account. Duplicate accounts are prohibited and may result in the cancellation of all associated balances and pending withdrawals without notice.
All bonuses and free-bet awards carry wagering requirements that must be met before associated funds are eligible for withdrawal. Requirements and qualifying games are stated in each promotion's specific terms.
All real-money transactions are processed in PKR. The method used for withdrawal must ordinarily match the deposit method. Processing times and minimum/maximum limits vary by payment channel.
Collusion, use of automated betting tools, exploitation of software errors and any form of fraudulent activity are strictly prohibited and may result in immediate account suspension and forfeiture of funds.
These Terms & Conditions, together with the Privacy Policy, Responsible Gambling Policy and any specific game or promotion rules, constitute the entire agreement between you and 93go.
These Terms and Conditions ("Terms", "Agreement") govern the relationship between 93go ("the Platform", "we", "us", "our") and any individual ("User", "Player", "you") who accesses, registers with, or uses the services offered at 93go.cam. These Terms apply to all aspects of the Platform, including the casino lobby, live dealer games, sportsbook, account management system, promotional offers and customer support functions.
By creating an account, making a deposit or placing a bet on 93go, you confirm that you have read, understood and agreed to be legally bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must not use the Platform.
These Terms should be read alongside the Privacy Policy and the Responsible Gambling Policy, both of which form part of the overall agreement between you and 93go.
Pakistan Legal Notice: 93go does not claim to be licensed, approved or regulated by the Government of Pakistan, PTA, State Bank of Pakistan, any provincial authority or any Pakistani financial institution. Users in Pakistan are solely responsible for determining whether accessing this Platform is lawful under applicable local law, including the Prevention of Gambling Act 1977 and any other relevant legislation. This document does not constitute legal advice.
In these Terms, the following definitions apply unless the context requires otherwise:
To register and maintain an Account on 93go, you must meet all of the following eligibility criteria at the time of registration and at all times thereafter:
93go reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in Account suspension or closure and the withholding of pending withdrawals pending investigation.
Important: Registering an Account when you do not meet the eligibility criteria — particularly the minimum age requirement — is a serious breach of these Terms. Any winnings generated by an ineligible Account may be voided and the Account closed without recourse.
To use the real-money features of the Platform, you must complete the registration process by providing accurate, current and complete information as prompted during sign-up. You are responsible for maintaining the accuracy of your registration details at all times and must update them promptly if they change.
Each individual is permitted to hold only one registered Account on 93go. Duplicate or multiple Accounts held by the same individual — whether using different email addresses, device fingerprints or payment methods — are prohibited. Where duplicate Accounts are identified, 93go reserves the right to close all but the original Account, void any associated Bonus Funds, and withhold withdrawals pending a full review.
You are solely responsible for maintaining the confidentiality of your login credentials. You must not share your username or password with any third party. Any activity conducted through your Account while your credentials are in use — regardless of whether it was authorised by you — is your responsibility. If you suspect unauthorised access, you must contact our support team immediately via Live Chat or email.
You must not use a false name, fictitious address or anyone else's personal details when registering. Providing false information constitutes a material breach of these Terms and may result in permanent Account closure and forfeiture of any Balance held.
In accordance with standard anti-money laundering (AML) and Know Your Customer (KYC) obligations, 93go may require you to submit identity and payment verification documents before processing withdrawals or at any other point during your use of the Platform.
Verification documents may include, but are not limited to:
You are encouraged to complete KYC verification promptly after registration. Withdrawal requests will not be processed for Accounts with outstanding mandatory verification steps. 93go aims to complete verification reviews within two to five business days of receiving all required documents in a clear and legible format.
All KYC documents must be submitted through the secure upload portal within your Account dashboard. You must never send identity documents via email. Documents are stored and processed in accordance with the Privacy Policy.
All deposits are processed in PKR. Minimum and maximum deposit limits vary by payment channel and are displayed in the cashier at the time of transaction. Deposits are generally credited to your Account balance promptly once the payment provider confirms receipt of funds, though processing times may vary depending on the method used.
Payment provider names referenced in the cashier — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are mentioned as familiar Pakistani payment options only. Their inclusion does not imply that these providers endorse or support gambling operations, nor does it constitute an affiliation between 93go and any of these institutions.
Withdrawal requests are subject to completed KYC verification, satisfaction of any applicable Wagering Requirements on Bonus Funds, and the Platform's standard fraud and AML review process. The method available for withdrawal will ordinarily correspond to the method used for your most recent deposit, subject to operational constraints.
Minimum and maximum withdrawal amounts, along with estimated processing times for each available method, are displayed in the cashier. 93go reserves the right to request additional documentation before processing any withdrawal, particularly for higher-value transactions.
The Platform operates in PKR. All balances, deposits, bets, winnings and withdrawals are denominated in Pakistani Rupees unless explicitly stated otherwise. No additional currency conversion fee is applied by the Platform, though your payment provider may apply its own charges.
Initiating a chargeback or payment dispute with your bank or payment provider without first contacting 93go customer support is considered a breach of these Terms. Where a fraudulent chargeback is identified, 93go reserves the right to close the Account, recover the disputed amount from any remaining balance and pursue the matter further if required.
From time to time, 93go offers promotional bonuses, free bets, free spins, cashback awards and other incentives to new and existing players. All promotional offers are subject to the specific terms attached to each promotion, which must be read and understood before opting in.
Unless explicitly stated as a "no-wagering" promotion, all Bonus Funds are subject to a Wagering Requirement. This means that Bonus Funds — and in some cases the deposit amount that triggered the bonus — must be wagered a specified number of times before the resulting balance becomes eligible for withdrawal. Wagering Requirements, qualifying games and any game contribution percentages are stated in the relevant promotion's terms.
Bonuses are available to eligible players only. Certain promotions are restricted to players from specific regions, playing specific games, or depositing via specific payment methods. Players who have previously self-excluded or set a deposit limit may not be eligible to receive certain promotional offers.
93go reserves the right to withhold, cancel or reclaim Bonus Funds and any associated winnings where there is evidence of bonus abuse, including but not limited to: exploiting promotions in combination with low-risk betting strategies to guarantee withdrawal of bonus funds, using multiple Accounts to claim the same offer, or any other conduct that is inconsistent with the spirit of the promotion.
Bonus Funds that are not used or wagered within the validity period stated in the promotion's terms will expire automatically and be removed from the Account balance without notification.
All games and betting markets available on 93go are governed by the specific rules applicable to that game or market, which are accessible within the game interface or betting slip. The following general rules apply across all products:
Cricket & Sports Betting: 93go covers PSL, ICC tournaments, bilateral series and T20 internationals. All sports betting is subject to the specific sportsbook rules applicable to each sport and market type. Live in-play bets are subject to additional rules regarding bet acceptance during suspension periods.
The following activities are strictly prohibited on the Platform. Engaging in any prohibited conduct may result in immediate Account suspension, permanent closure, forfeiture of balances and, where applicable, reporting to relevant authorities:
93go is committed to providing a safe and responsible gaming environment. We provide tools to help players manage their gambling activity, including deposit limits, session time reminders, loss limits and self-exclusion options. These tools are accessible from within your Account dashboard.
Players who feel that gambling is negatively affecting their life or the lives of those around them are strongly encouraged to use the self-exclusion feature or contact a professional support service. Full details of available tools and resources are set out in our dedicated Responsible Gambling Policy.
Gambling is intended for entertainment purposes only. It should never be used as a method to generate income, resolve financial difficulties or recover previous losses. If you are concerned about your gambling behaviour, please seek help before it becomes a serious problem.
All content on the 93go Platform — including but not limited to the logo, brand name, website design, game interfaces, graphics, text, software and databases — is the intellectual property of 93go or its licensed content providers and is protected by applicable copyright, trademark and intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal, non-commercial purposes only. This licence does not permit you to reproduce, distribute, modify, publicly display or create derivative works from any Platform content without prior written consent.
To the fullest extent permitted by applicable law, 93go shall not be liable for any direct, indirect, incidental, special, consequential or punitive damages arising from your use of the Platform, including but not limited to:
Nothing in these Terms excludes or limits liability for fraud, gross negligence or any other matter that cannot be excluded or limited by law.
93go reserves the right to modify, update or replace these Terms at any time. Where a change is material, we will endeavour to provide reasonable notice — for example, by displaying a notification on the Platform or sending an email to the address registered on your Account — prior to the change taking effect.
Your continued use of the Platform following the publication of updated Terms constitutes your acceptance of those changes. If you do not agree with a proposed amendment, you must stop using the Platform and close your Account before the change takes effect.
You may close your Account at any time by contacting the customer support team. Before closure is confirmed, any pending withdrawals will be processed in the normal course and any genuine real-money balance (net of Bonus Funds subject to outstanding Wagering Requirements) will be returned to you via your verified payment method.
93go reserves the right to suspend or permanently close any Account, with or without prior notice, where there is reasonable evidence of: a breach of these Terms; fraudulent, abusive or illegal activity; failure to complete mandatory KYC verification; or where continued operation of the Account would expose the Platform to regulatory, legal or reputational risk.
In cases of confirmed fraud or Terms breach, 93go reserves the right to withhold the full Account balance. In all other cases, any verified real-money balance will be returned net of applicable deductions.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which the operator holds its gaming licence. Any disputes arising from these Terms or your use of the Platform that cannot be resolved through direct negotiation with our customer support team shall be subject to the exclusive jurisdiction of the competent courts of the operator's licensing jurisdiction.
Nothing in this clause affects your statutory rights as a consumer under the laws of your country of residence, to the extent that those rights cannot be contractually excluded.
If you have any questions about these Terms & Conditions, wish to raise a complaint or need assistance with your Account, please contact the 93go support team through one of the following channels:
Please do not send identity documents or payment information via email. All sensitive verification documents must be submitted through the secure KYC upload portal within your verified Account.
Complaints Procedure: If you are not satisfied with the response to your query, you may escalate your complaint in writing via email, clearly marked as a formal complaint. We will acknowledge receipt within 48 hours and aim to provide a full response within seven business days.
If anything in these Terms is unclear, our support team is available around the clock. You can also browse our FAQ for quick answers, or visit the homepage to explore the 93go platform.